Family-owned since 1952 Three generations in Buffalo Certified Insurance Counselor (CIC) Independent: 45+ carriers Now appointed with The Hartford Licensed across New York State

Who we cover

You run on your expertise, your reputation, and the trust your clients place in your advice. Whether you keep the books, close the deals, write the code, argue the cases, or run the campaigns, it helps to review coverage for both your professional work and the information you handle. Willoughby has insured Western New York businesses since 1952. Whether you run a downtown Buffalo law office, a real estate team in Amherst, or a software shop in the Larkin District, we start by understanding how your office operates, then help you compare suitable coverage.

Risks we see in WNY

  • A client claims your advice or work caused them a financial loss
  • A data breach exposes client records and triggers notification costs
  • A slip-and-fall by a client or visitor at your office
  • Theft, fire, or a burst pipe damaging computers, files, and equipment
  • A laptop or phone with client data is lost or stolen offsite
  • A staff dispute leading to a wrongful termination or harassment claim
  • Downtime from a ransomware attack or extended power loss

Coverage that fits

Coverage to consider for your business.

Use these as a starting point for a conversation. We will help you review which coverages fit your operation.

Professional Liability (Errors & Omissions)

Covers claims that your professional advice, service, or work caused a client a financial loss, including the cost to defend you.

General Liability

Handles third-party bodily injury and property damage claims, like a client who slips in your lobby or is hurt at a meeting.

Cyber Liability & Data Breach

Responds to hacking, ransomware, and exposed client data, covering notification, recovery, and liability costs.

Business Owners Policy (BOP)

Bundles property and liability into one policy to protect your office space, computers, furniture, and records.

Workers' Compensation

Required in New York once you have employees, covering medical bills and lost wages for work-related injuries.

Employment Practices Liability (EPLI)

Defends against claims from staff over wrongful termination, discrimination, or harassment.

Local guidance

Help understanding your options.

Willoughby is an independent, family-owned agency that has served Western New York since 1952. Your local agent helps you compare options from carriers including The Hartford, Hanover, and Security Mutual, with your office's work, responsibilities, and budget in mind.

Request a consultation

Carriers we work with

The HartfordThe HanoverSecurity MutualGeicoNational GeneralEmployersProgressive Commercial

and more through our agency network.