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Overview

Willoughby Insurance Agency LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect information you provide directly, such as when you request a quote, contact us, or manage a policy. This may include your name, contact details, address, and information needed to provide insurance coverage.

When you follow a referral link to our website, we may remember the referral source in this website's browser session storage. If you submit a form, that source is included with your request in Willoughby's systems to help us understand how you found us. This referral tracking does not send your information back to the referring company.

How we use your information

  • To provide quotes and service your policies
  • To communicate with you about your coverage
  • To shop your coverage with the carriers we represent
  • To meet legal and regulatory obligations

How we share information

We share information with the insurance carriers and service providers needed to deliver coverage and service to you. We do not sell your personal information.

Your choices

You may contact us to review or update your information at any time.

Contact us

Questions about this policy? Send us a message or call 716-885-8100.