Service Center
Everything you need, in one place.
Manage your policies, make a payment, or request what you need. And remember, a real person is always a phone call away.
Client login & the GloveBox app
Existing clients can view policies, ID cards, and documents anytime through the GloveBox app and client portal.
Self-service
How can we help today?
Pay My Bill
Pay your carrier directly, or pay Willoughby through the Capitol Payment Plan. Pick who you pay and go.
Pay nowRequest an Auto ID Card
Need proof of auto insurance? Request a replacement ID card and we will send it right over.
Request ID cardRequest a Certificate
Get a certificate of insurance or proof of coverage for a landlord, lender, or vendor.
Request certificateRequest a Policy Change
Add a car, update an address, change a driver. Tell us what changed and we will handle it.
Request a changePolicy Review
Not sure your coverage still fits? We will review it with you and look for gaps and savings.
Book a reviewDefensive Driving Course
Take the New York defensive driving course to lower your rates and reduce points.
Learn moreNeed a hand?
Call us and a local agent will take care of it. Mon–Fri 8–6 · Sat 9–12.